We work closely with a learning circle of leading charities – over ninety in the past twelve years – who agree to pool their budgets, experiences and data together to help build evidence and insight.
Very worth while. The In-Memory Insight programme is engaging, insightful and always delivers the needed broader perspective for this field. Highly recommend. Ellie Beach, In Memory Officer.Cats Protection
In-Memory Insight is a rolling research programme, with each year building on the one before. Since 2011 we have explored a series of themes including: fundraising in-memory through events (2014/15), charities’ use of in-memory products (2015/16), the use of social and digital media in memory (2016/17), and the role of Funeral Directors in in-memory donations (2017/18), understanding in-memory stewardship (2019/20), adapting to the in-memory landscape after the pandemic (2020/21), in-memory goes digital (2021/22) and Remembering Together – the role of groups in in-memory fundraising (2022/3).
For 2023/24 our research is revisiting the area of in-memory products and exploring what’s changed and what’s next for in-memory products.
Our research in 2022/23 had a dual focus, scoping the in-memory market to get a snapshot of current in-memory giving in terms of the demographics of donors, amounts given, channels used to donate, cause areas donated to and motivations; and looking in detail at group in-memory fundraising.
In-memory products are defined as “anything a charity can offer people – as part of a transaction – to satisfy their desire, or need, to remember a loved one”. In 2015, our In-Memory Insight project, Lifting the Lid on In-Memory Products, mapped the in-memory products landscape for charities. The programme looked at which products were in use, and how charities were using them, how in-memory supporters were engaging with them, and how the products were meeting their particular needs.
Eight years on, post COVID, the in-memory landscape looks quite different. Talking about death, grief and mourning has increased in prominence in general culture while the societal shift to online and the increase in online opportunities for communication, interaction, commerce and remembrance has had a huge impact on in-memory giving.
With this new project, we are taking a fresh look at the market for in-memory products and will map out how the landscape looks now.
We have also run our annual Benchmarking as part of the programme.
In-Memory Insight is funded by a consortium of charities who commit to the programme on an annual basis.
The cost per organisation for a 12 month cycle is based on your charity’s average legacy income, from the previous 3 financial years 2019/20, 2020/21, 2021/22, drawn from Charity Commission data:
Over £3m: £2,900+VAT
Under £3m: £1,900+VAT
To access the research archive, charities pay a one-off premium equivalent to one year’s project subscription.
For more information on In-Memory Insight please contact Caroline Waters.